Healthcare operations
Team coordination, staff training, scheduling, workflow design, purchasing, vendor management, service recovery and day-to-day operational decision-making.
Healthcare operations · Pharmacy leadership · Public health
Leading where operations, access and patient outcomes meet.
Katherine Weiss brings more than 20 years of pharmacy and healthcare experience—including 11+ years in leadership—to roles spanning operations, insurance, policy, patient access, reimbursement and program management.
20+
years across community, hospital-affiliated and federal pharmacy settings
11+
years leading teams, workflows and daily healthcare operations
300–400
prescriptions supported each day in a high-volume pharmacy environment
$80K–$90K
in weekly pharmaceutical purchasing and inventory oversight
Leadership profile
Experience that reaches beyond the pharmacy counter.
Katherine understands healthcare from the operational front line: how teams, payer requirements, financial decisions, compliance obligations and provider workflows connect—and where patients encounter barriers. Her joint BS/MPH education adds a broader management and public-health perspective to that experience.
Insurance and reimbursement
Commercial, Medicare and Medicaid claims; prior authorization requirements; formularies; payer rules; appeals; coverage troubleshooting and patient access.
Programs, policy and performance
Program implementation, regulatory compliance, audit readiness, quality measures, reporting and process improvements informed by healthcare management and public health.
Career impact
Proof beyond job titles.
Katherine’s experience reflects operational scale, implementation responsibility, regulatory accountability and continued professional growth.
High-volume leadership
Supports a 300–400 prescription-per-day environment while coordinating approximately $80,000–$90,000 in weekly purchasing and inventory oversight.
Pharmacy launch experience
Helped open and operationalize a hospital-affiliated outpatient pharmacy through workflow setup, system implementation, staffing, training and launch readiness.
Audit and compliance readiness
Leads documentation, appeals, corrective actions and readiness work involving Medicare Part B and DME, commercial payers, Medicaid, DEA, OIG and operational programs.
Academic and professional growth
Named the 2026 Healthcare Management Outstanding Student and selected as a 2026 UM-Flint Public Health Expo presenter.
Career experience
A career built on responsibility, trust and measurable improvement.
2014–Present
Kashat Sav-Mor Pharmacy
Lead Pharmacy Technician / Manager
- Leads staff workflow, training, scheduling, purchasing and daily operations in a 300–400 prescription-per-day environment.
- Resolves payer and medication-access barriers while directing compliance, audits, appeals and operational improvements.
Aug–Oct 2026
Millennium Cardiology
Healthcare Administration Intern
- Supports patient intake, EMR workflows, medication reconciliation, care coordination and documentation processes.
- Evaluates prior authorization, patient follow-up and quality-improvement opportunities from the provider perspective.
Jul–Oct 2014
Detroit Medical Center – Cardiovascular Institute / Heart Hospital Outpatient Pharmacy
Lead Pharmacy Technician / Safety Coach
- Helped launch a hospital-affiliated outpatient pharmacy through workflow setup, system implementation, staffing, training and operational readiness.
- Coordinated daily workflow and collaborated across pharmacy and hospital departments to resolve operational and patient-service issues.
Mar 2008–Jul 2014
Detroit Medical Center – Hutzel Outpatient Pharmacy
Pharmacy Technician / Safety Coach
- Supported high-volume outpatient pharmacy operations, insurance claims, medication-access troubleshooting, audits, safety and regulatory compliance.
- Trained staff on pharmacy systems and workflow procedures while supporting documentation accuracy and service recovery.
2017
John D. Dingell VA Medical Center
Controlled Substance Pharmacy Technician
- Maintained secure inventory, discrepancy controls and audit-ready documentation in a federally regulated healthcare environment.
Career pathways
Experience that transfers across healthcare.
Her background supports traditional and adjacent roles where operational judgment, payer knowledge, relationship management and healthcare education create value.
Operations and access
Healthcare administration, pharmacy leadership, patient access, reimbursement, compliance and quality improvement.
Coverage and member support
Prior authorization operations, claims, managed care, vendor coordination, implementation and member or provider services.
Transferable industry pathways
Medication-access, payer, vendor-coordination, product-training and patient-facing experience that may transfer to field reimbursement, healthcare sales support, implementation, customer success and account coordination.
Management and improvement
Program or project coordination, public health, healthcare policy, performance reporting and process improvement.
Education and recognition
Combining established experience with continued growth.
Katherine will complete her Bachelor of Science in Healthcare Management in December 2026 and is already progressing through the Master of Public Health portion of UM-Flint’s joint BS/MPH program.
University of Michigan-Flint
Joint BS/MPH Program · In ProgressBachelor of Science in Healthcare ManagementExpected graduation: December 13, 2026Cumulative undergraduate GPA: 3.91
Master of Public HealthExpected graduation: August 2028Graduate coursework GPA: 4.00
Macomb Community College
Completed DegreeAssociate of Science, Cum LaudeCompleted May 2024
Professional Credentials
Clinical and operational readinessPTCB Certified Pharmacy Technician since 2004Michigan Licensed Pharmacy TechnicianPharmacy-Based Immunization Administration CertificateBasic Life Support (BLS) CertificationDiabetes Prevention Lifestyle Coach
Recognition and professional engagement
2026 PHHS Healthcare Management Outstanding Student Award
2026 UM-Flint Public Health Expo Presenter
Healthcare Management Advisory Board Representative
Upsilon Phi Delta
Phi Theta Kappa
Dean’s List Fall 2024
Dean’s List Winter 2025
Foster G. McGaw Scholarship
Jeannette Rankin Foundation Scholar
Open to opportunity
Ready to bring experienced leadership to a broader healthcare role.
Interested in traditional and adjacent opportunities across healthcare, pharmacy, payer and PBM operations, life sciences, patient access, reimbursement, account management, healthcare administration, public health, policy and program management. Open to remote and hybrid opportunities nationwide, as well as on-site roles throughout Metro Detroit.